Ops · People · Lisbon or remote

Hire
Karolina.

Economics graduate, ex-COO Office at BNP Paribas, professional people person. I make teams run so smoothly you forget things could break.

Karolina smiling with two trays of grilled sardines at the Santos festival in Lisbon
Santos festival, Lisbon. Sardines handled.

Every CV says organized, reliable, a team player. Mine does too.
So here's a story instead: four cities of it.

01Warsaw · home base

Where I learned how things run.

Born and raised. I studied economics in Warsaw, and then BNP Paribas CIB took me into the COO Office. Something clicked: I'm the person who makes the office run.

A year supporting the COO and senior management. C-level calendars, business travel, governance meetings, leadership events. I built the dashboards and reports that pulled information scattered across a dozen places into something a COO could actually decide on.

The title said assistant. The actual job was: make problems disappear before anyone knows they exist.

Warsaw skyline with the Palace of Culture and Science
home
Karolina on a snowy forest trail in the Polish mountains
02Reykjavík · summers

Where I learned people.

Iceland is where my summers went. In 2024 I worked at Perlan, Reykjavík's museum on the hill, helping international visitors all day, every day. Hundreds of strangers, every language, every kind of question.

Here's what I found out: I never run out of energy for people. Not by lunch, not by closing time. It doesn't fit in a spreadsheet cell, but it's the thing everything else is built on.

Also: auroras.

Karolina in the Landmannalaugar highlands of Iceland
Landmannalaugar
Red and green aurora borealis over Iceland
03Milan · layover

An Erasmus semester. Brief, delicious, and proof I can land in a new country and just get on with it.

04Lisbon · 2024 → now

Where I chose.

Milan wasn't my only Erasmus. A second exchange brought me to Lisbon, and I liked it enough to come back for good. This time as a Private Credit Officer at BNP Paribas CIB. Verification, reconciliation, certification reports. Precise, careful work, and I'm good at it.

But here's the honest bit:

Karolina next to a yellow Lisbon tram at night
new home
View of Lisbon through a castle window

Private credit taught me rigor. It also taught me that my energy comes from people, not spreadsheets. So I'm choosing people.

That's why this site exists. I'm looking for ops, people or EA work: somewhere international, somewhere fast, somewhere the job is making things run and making people better. Lisbon or remote. I'm also learning Portuguese. Devagar, but stubbornly.

What you get

A recipe, since I bake.

Reliable Ops Person

Prep time: zero (arrives organized) · Serves: your whole team

  • 1 year in the COO Office of an international bank
  • C-level calendars, business travel and meeting logistics, all handled
  • Dashboards and reports that turn scattered info into decisions
  • 1 event for 50 people, run end to end, from agenda to catering
  • 4-5 team events people actually showed up to (quiz nights included)
  • Polish (native) · English (fluent) · Portuguese (proofing)
  • No drama. Genuine care. Slightly alarming attention to detail.

Method. Hand over the messy calendar, the scattered reports, the event nobody wants to own. Watch problems vanish before anyone knew they existed. Best served in international teams.

Homemade pavlova piled with strawberries, blueberries and blackberries
results guaranteed

Proof I finish what I start.

Baking is just ops with butter: mise en place, timing, and people being happy at the end.

Polish forest moss cake with berries and pomegranate
leśny mech, Polish forest moss cake
Christmas-tree shaped brownie
Christmas brownie, office edition
Chocolate chip banana bread
banana bread, gone in minutes

References on request: former colleagues at BNP Paribas Warsaw, including the Chief of Staff to the COO I supported. Ask me, and they'll pick up.